As co-founder of Paciolan, Jane Kleinberger oversees North America’s second-largest ticketing company, behind only Ticketmaster in total sales. Thirty-one years after Kleinberger’s moonlighting job in computer programming at Southern Cal resulted in a ticketing deal with that school, Paciolan now has more than 500 clients generating about $3.5 billion in sales.
 
Marketing a business model where the facility controls its ticketing brand, Paciolan is a leader in the college space, with more than 100 NCAA Division I ticketing agreements. More than 70 of those deals are with Football Bowl Subdivision schools.

Moving forward, Paciolan continues to expand its business in the area of social media and secondary ticketing after signing deals in 2010 with Facebook specialist Buddy Media and with StubHub. In addition, Paciolan recently introduced a new CRM system for its clients to get a comprehensive view of their customer base and develop more opportunities to generate revenue.

Paciolan, Kleinberger said, is profitable, debt-free and well capitalized due in large part to Comcast-Spectacor, its privately held owner.

“We have been very blessed that the market continues to respond well to the model and the company,” she said.