Turner "issued a statement Saturday night acknowledging that it would be issuing refunds for those who paid $19.99 to stream" the Tiger Woods-Phil Mickelson match at Shadow Creek on Bleacher Report Live. Carriers Comcast, Charter Spectrum, Cox Communications, Dish/Sling TV and AT&T -- via its DirecTV and U-Verse platforms -- also announced that they "would not charge customers who paid for the event, either through credits or refunds." Other carriers, including Cablevision and Verizon, have "not made decisions." Many fans who "went to the Bleacher Report Live webpage minutes before the event saw a landing page that didn't give them the opportunity to purchase the event" (ESPN.com, 11/24). Some viewers were simply "unable to view it on their televisions after paying" and there were "over 500 people on hold online waiting for assistance during one point" (AP, 11/24).
It is "unclear how many people paid to watch" Mickelson's victory in total (WSJ.com, 11/24). However, Turner President David Levy said he was "very encouraged by the initial subscriber numbers" (GOLFDIGEST.com, 11/24).
