StubHub "originally offered Final Four buyers the option of receiving a full refund or receiving a credit worth 120% of the purchase price to use on future orders," but the company last week "changed its refund policy amid the widespread cancellations of events, making the 120% credit the only option except in jurisdictions where laws require refunds," according to Tim Tucker of the ATLANTA JOURNAL-CONSTITUTION. A StubHub spokesperson said that all Final Four ticket buyers who "received emails from the company before March 23 notifying them of the option of a refund 'still have that option available.'" They added that refunds are "paid approximately three weeks after they are requested." The spokesperson also said that for all events "canceled on or after March 23, StubHub's new policy of a 120% credit will apply." Tucker noted in general, secondary-market ticket sites -- and most teams -- "won't issue refunds or credits for postponed events unless or until a decision is made not to reschedule them." The Hawks said that they have "authorized Ticketmaster.com to issue refunds for postponed games if the original tickets were purchased through the site, but that doesn't apply to re-sale tickets bought from Ticketmaster or elsewhere" (ATLANTA JOURNAL-CONSTITUTION, 4/4).
