Fanatics' Rubin apologizes for botched Eagles gear

9.20.2023

Fanatics CEO Michael Rubin has apologized after disgruntled Eagles fans who ordered kelly green Eagles gear from Fanatics the day it dropped "shared photos of their lopsided Jalen Hurts tees and jerseys on the platform." Rubin: "Anytime we let any fan down, it’s a failure on our part and that’s on me. I let some of you down and I apologize." A Fanatics spokesperson said that the company "temporarily paused shipments" of kelly green apparel to "conduct a quality control assessment" and had been contacting customers to resolve the issue. Rubin encouraged fans to email CustomerExperience@fanatics.com if they received a slanted product (PHILADELPHIA INQUIRER, 9/20).

PREVIOUS RFK Stadium bill clears House oversight committee NEXT Dallas, Fla., N.Y. to host T20 World Cup matches

SPONSORED CONTENT

ADDITIONAL SECTIONS

PODCASTS

SBJ Morning Buzzcast: May 13, 2024

May 13, 2024

Upfront week and sports is grabbing more of the pie; Why the WNBA going to Toronto is important; San Diego continues to be a baseball town

Phoenix Mercury/NBC’s Cindy Brunson, NBA Media Deal, Network Upfronts

May 8, 2024

On this week’s pod, SBJ’s Austin Karp chats with SBJ NBA writer Tom Friend about the pending NBA media Deal. Cindy Brunson of NBC and Phoenix Mercury is our Big Get this week. The sports broadcasting pioneer talks the upcoming WNBA season. Later in the show, SBJ media writer Mollie Cahillane gets us set for the upcoming network upfronts.

SBJ I Factor: Molly Mazzolini

April 23, 2024

SBJ I Factor features an interview with Molly Mazzolini. Elevate's Senior Operating Advisor – Design + Strategic Alliances chats with SBJ’s Ross Nethery about the power of taking chances. Mazzolini is a member of the SBJ Game Changers Class of 2016. She shares stories of her career including co-founding sports design consultancy Infinite Scale career journey and how a chance encounter while working at a stationery store launched her career in the sports industry. SBJ I Factor is a monthly podcast offering interviews with sports executives who have been recipients of one of the magazine’s awards.

SBJ TV

Sports Media Podcast April 24 Whos Up Whos Down

4 mins

Sports Media Podcast April 17 2024 The Big Get Molly Solomon

5 mins

Sports Media Podcast March 27 2024

29 mins

Shareable URL copied to clipboard!

https://www.sportsbusinessjournal.com/Articles/2023/09/20/fanatics-michael-rubin-apologizes-philadelphia-eagles-gear

Sorry, something went wrong with the copy but here is the link for you.

https://www.sportsbusinessjournal.com/Articles/2023/09/20/fanatics-michael-rubin-apologizes-philadelphia-eagles-gear