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Game Changers

Valerie Camillo, Washington Nationals

Photo by: PAUL KIM

V
alerie Camillo is not a classically trained sports industry executive, having spent the first 15 years of her career in management consulting for Booz Allen and IBM Global Services. But in fewer than six years, Camillo has become one of the most prominent executives in the industry and a leading advocate for the use of business analytics.

Valerie Camillo
WASHINGTON NATIONALS,
CHIEF REVENUE AND MARKETING OFFICER
Arriving in sports in 2010, she joined the NBA’s team marketing and business operations group and immediately played a key role in advancing the deployment of business-side analytics, particularly as they relate to ticketing, sponsorships and concessions. With the Washington Nationals since early 2014, she has placed her stamp on the franchise as it’s become a perennial contender.

Among her projects at the Nationals have been shifting the club’s entire ticketing business from a traditional, transaction-based operation to a more membership-based model; building a free-standing business analytics department; developing entirely new forms of premium seating through the K Street Boxes and Club 24 at Nationals Park; and expanding the number of non-game-day events at the ballpark. She’s also now a key part of ongoing efforts to sell the naming rights for Nationals Park.

Camillo is part of a Nationals organization in which four members of the Lerner family ownership group, as well as the club’s heads of revenue, brand marketing, broadcasting, communications, human resources, and finance, are all women, a situation arguably unrivaled in major pro sports.

“I missed the initial wave up for the Nationals and was fortunate to walk into a really great situation,” Camillo said. “The big question was, ‘How do we sustain growth?’ And that’s where a lot of that [NBA] TMBO experience kicked in, where we could look at a lot of best practices and implement meaningful change.”

— Eric Fisher

  • An attribute I look for when hiring: Intelligence and the ability to tell a story. Whether it’s for sales, marketing or when presenting a complex analysis, successful business executives can always tell clear, compelling stories.
  • A networking tip I’ve learned: Make genuine connections and invest the time to build relationships. Too often networking can be about making many surface-level connections — receiving an introduction, a handshake and a business card. Unless you focus on building real relationships, in a short period of time, you will find it almost impossible to reach out to that person for a request or favor without seeming totally inauthentic.
  • Biggest challenge I face working in sports: Making time to eat healthy foods and work out.
  • Best advice I’ve received for career development: Never let anyone outwork or out-hustle you.
  • Woman in sports business I’d most like to meet: I had a dream that Pat Summitt would someday become my mentor. I know she isn’t a traditional “sports business” executive, but no one else’s leadership advice ever resonated as powerfully for me. Sadly, this will be a dream unfulfilled, but I still have her books to reflect upon.
  • Most memorable sporting event attended: Wimbledon. It was before I started working in sports. My husband and I queued for tickets, which was the best part. We got fully immersed in English culture as we waited in a giant field with thousands of others in the pre-dawn hours. It was fun and very orderly.
  • Causes supported: My church, the National 9/11 Pentagon Memorial and The House DC.

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