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Game Changers

Game Changers: Skills

KATRINA ADAMS: Communication.

TARA AUGUST: Negotiating.

JUDY BOYD: Multitasking and decisiveness.

LIZ DILULLO BROWN: Listening.

JENNIFER CARPER: Making decisions using logic and not emotion. An HR director once told me after taking an assessment test that I should be called Spock because I use no emotion to make business decisions.

MICHELE CARR: Relationship management. Our whole business is based on people skills and trust.

REBECCA CHATMAN: Multitasking. I’m always juggling things, from talent assignments to long-term production planning to an event I’m producing in a week. With all the travel, sometimes it’s tough to keep track of everything, but being able to multitask and knowing how to prioritize tasks makes things easier.

CHRYSA CHIN: Honest communication.

LAURA CHITTICK: Communication. The core of my job is understanding what the client needs and finding a solution within JPMorgan’s vast resources.

LAURA DAY: Listening.

LESLEY ECCLES: Problem-solving. Every day, there are new problems; it’s a little like whack-a-mole. Navigating those problems and coming up with a workable solution quickly is key.

JAIME FAULKNER: Time management is the No. 1 skill. I’m a mom of three kids and I manage a team that is multiplying by the day and also a bunch of clients.

NORA LYNN FINCH: Persuasion. Most people are not asking me how they can help me; I am usually persuading people to want to help me.

MORGAN FLATLEY: Empathy.

SUSAN FULTON: Ask questions of others and ask questions of myself.

DRU HANCOCK: Delegation.

AMY HUCHTHAUSEN: Diplomacy.

ANNA ISAACSON: Common sense.

JODI MARKLEY: Collaboration. Operations plays a key role in the production process, but it takes a team of many to get it done.

JANEY MARKS: Ensuring that I satisfy my customers’ needs so it’s mutually beneficial for both parties.

MARY MCCARTHY: Leveraging my 24-plus years of experience at the NHL to step away from the detail and look at the big picture.

JAYMEE MESSLER: Multitasking.

KELLEY EARNHARDT MILLER: Listening.

BENITA FITZGERALD MOSLEY: Collaboration: finding a win-win so that everyone comes away having gained something from the relationship.

COURTNEY NALLY: Patience.

ALISON OVERHOLT: My genuine love of figuring out what people are great at.

BETH PARETTA: Creative thinking to solve marketing challenges for partners.

AMY PERKO: Public speaking.

VICKY PICCA: Diplomacy.

SHERRI PRIVITERA: Organization and communication.

SUZANNE SMITH: Being able to get the best out of people.

KAREN SPENCER: Listening.

KIM STONE: Empowering my team.

LORI WARREN: The use of questions.

ERIN WEINBERG: Juggling — figuratively speaking.

SUZY WHALEY: Communication and relationship-building.

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