Reebok India is deploying additional resources to "reconcile customer accounts" even as about 80 of its franchises have written to the CEO of the parent company adidas "seeking his intervention," according to the PTI. Reebok India said that it is "taking longer than usual time to reconcile customer accounts due to the ongoing investigations." Reebok India Company: "We are pro-actively deploying additional resources to address the concerns and expedite the resolution." The company was asked about the letter sent by almost 80 franchises from the National Capitol "expressing their insecurity due to lack of clarity from the company about its future operations in India" but refused to address the issue directly. In the letter addressed to adidas Group CEO Herbert Hainer on July 23, the franchises "sought his intervention" regarding the handling of the situation by the new management in the country. A passage from the letter read, "For the last 4 months, company has not supplied any fresh products/stocks to us wherein our sales have suffered drastically" (PTI, 7/27).