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CRISIS MANAGEMENT 101: HOW MARKETERS RESPOND TO TROUBLE

          While the off-the-field trouble incurred by several NFL
     players this off-season "pecks away at the public's
     perception of the country's most popular sport, it doesn't
     seem to have dissuaded fans or companies in the business of
     marketing" the league's personalities, according to USA
     TODAY's Larry Weisman.  Pittsburgh-based PLB Sports
     President Ty Ballou, whose company markets signature lines
     of food products endorsed by athletes, said players' legal
     problems haven't "diminished our efforts with the NFL. 
     We'll tread a little bit more cautiously, but it's not going
     to diminish what we do."  Ballou added when he meets with
     vendors, he finds "zero resistance.  There hasn't been
     anything negative."  Campbell's Chunky Soup "plans to
     continue" ads featuring NFL players and its Tackling Hunger
     initiative.  Campbell's Brand Communications Manager Marc
     Boston: "Going forward?  Certainly.  Any concern is
     overridden by the good that gets done" (USA TODAY, 5/16).
          KNIGHT FALL? In Indianapolis, Barb Albert reports that
     the "controversy" around alleged abuse by IN Univ. men's
     basketball coach Bobby Knight has had "mixed results for
     vendors."  Treasure Me Dolls co-Owner Tom Alberts, who in
     '96 began selling 29-inch porcelain Knight dolls that cost
     $545, said, "During the last 10 days or so, the interest in
     the doll has rapidly picked up.  There still is a tremendous
     number of loyalists out there" (INDIANAPOLIS STAR, 5/16).
     

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