KATRINA ADAMS: Communication.
TARA AUGUST: Negotiating.
JUDY BOYD: Multitasking and decisiveness.
LIZ DILULLO BROWN: Listening.
JENNIFER CARPER: Making decisions using logic and not emotion. An HR director once told me after taking an assessment test that I should be called Spock because I use no emotion to make business decisions.
MICHELE CARR: Relationship management. Our whole business is based on people skills and trust.
REBECCA CHATMAN: Multitasking. I’m always juggling things, from talent assignments to long-term production planning to an event I’m producing in a week. With all the travel, sometimes it’s tough to keep track of everything, but being able to multitask and knowing how to prioritize tasks makes things easier.
CHRYSA CHIN: Honest communication.
LAURA CHITTICK: Communication. The core of my job is understanding what the client needs and finding a solution within JPMorgan’s vast resources.
LAURA DAY: Listening.
LESLEY ECCLES: Problem-solving. Every day, there are new problems; it’s a little like whack-a-mole. Navigating those problems and coming up with a workable solution quickly is key.
JAIME FAULKNER: Time management is the No. 1 skill. I’m a mom of three kids and I manage a team that is multiplying by the day and also a bunch of clients.
NORA LYNN FINCH: Persuasion. Most people are not asking me how they can help me; I am usually persuading people to want to help me.
MORGAN FLATLEY: Empathy.
SUSAN FULTON: Ask questions of others and ask questions of myself.
DRU HANCOCK: Delegation.
AMY HUCHTHAUSEN: Diplomacy.
ANNA ISAACSON: Common sense.
JODI MARKLEY: Collaboration. Operations plays a key role in the production process, but it takes a team of many to get it done.
JANEY MARKS: Ensuring that I satisfy my customers’ needs so it’s mutually beneficial for both parties.
MARY MCCARTHY: Leveraging my 24-plus years of experience at the NHL to step away from the detail and look at the big picture.
JAYMEE MESSLER: Multitasking.
KELLEY EARNHARDT MILLER: Listening.
BENITA FITZGERALD MOSLEY: Collaboration: finding a win-win so that everyone comes away having gained something from the relationship.
COURTNEY NALLY: Patience.
ALISON OVERHOLT: My genuine love of figuring out what people are great at.
BETH PARETTA: Creative thinking to solve marketing challenges for partners.
AMY PERKO: Public speaking.
VICKY PICCA: Diplomacy.
SHERRI PRIVITERA: Organization and communication.
SUZANNE SMITH: Being able to get the best out of people.
KAREN SPENCER: Listening.
KIM STONE: Empowering my team.
LORI WARREN: The use of questions.
ERIN WEINBERG: Juggling — figuratively speaking.
SUZY WHALEY: Communication and relationship-building.
