Liverpool has "issued members of staff with a list of 'unacceptable' words and phrases" in its efforts "to combat all forms of discrimination at Anfield," according to Andy Hunter of the London GUARDIAN.
The guide, part of a wider education program run by the club, "details terms that employees should deem offensive under the headings of race/religion, sexual orientation, gender and disability." Most are "self-explanatory and the guide advises that it is 'important to understand the context of what's being said,' as in the use, under gender for example, of 'princess' or 'don't be a woman' on the Anfield terraces next season."
Liverpool's list of what is "usually offensive and the club considers unacceptable" has been given to all full-time and casual members of staff who have contact with the public on matchdays or on a daily basis. Liverpool Social Inclusion Officer Rishi Jain, who helped compile the guide, explained, "As part of the club's continued commitment to tackle all forms of discrimination, as well as promoting its approach to equality and diversity, Liverpool FC have been actively engaged in a full club-wide education and awareness program" (GUARDIAN, 7/30).