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Panthers Owner Tepper Making Fan Experience A Top Priority

Tepper has made a point to interact personally with Panthers fans early ongetty images

NFL Panthers Owner David Tepper is "expected to make sweeping changes" to get a return on his $2.275B investment, and right now he is "working to put together a team capable of executing the owner's 'winning' strategy off the field," according to Katherine Peralta of the CHARLOTTE OBSERVER. With the season about to start, Tepper's focus is "making sure fans are happy -- through the success of the football team, through technology and other upgrades" at Bank of America Stadium. Also through "connecting with the community." At the Sept. 9 home opener, fans will "notice some ways Tepper is already working to improve the experience at Bank of America Stadium." One of the "biggest updates so far" is that the number of TVs on the 100- and 500- level concourses "has doubled." Additionally, large LED boards "have been added to the club level" so that fans there can "share the 'in-bowl' experience." The Panthers have also "added digital menu boards at concession stands throughout the stadium." The team recently "launched a mobile app that allows some fans to order and pay for food and drinks from their seats, then retrieve their order at a nearby pick-up point." The Panthers said that the "initial rollout of the service" will be done on the 100-level. Another feature of the app is mobile ticketing, which is "replacing print-at-home PDF tickets," which will "no longer be valid for entry" (CHARLOTTEOBSERVER.com, 8/30).

GETTING INVOLVED: The Panthers visited the Steelers on Thursday for a preseason game, and Steelers President Art Rooney II said that Tepper told him he would be "joining Rooney on some NFL committees this season." In Charlotte, Jourdan Rodrigue cited a source as saying that Tepper will "serve on the Health and Safety committee." Tepper will "also be a member of the Investment committee, which makes sense considering his background as a hedge fund manager." Rooney said that he is "more than willing to be a mentor to Tepper as he begins his tenure as a franchise owner" (CHARLOTTEOBSERVER.com, 8/30).

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