World Surf League Apologizes To Fans For Facebook Broadcast Issues
The World Surf League earlier this week issued an apology to its fans for viewership issues on Facebook for the Corona Open J-Bay, saying in a statement that the league's deal with the social media platform was to "enable the entirety of our audience to continue to view each event for free, and also to further expand our fanbase throughout the world. WSL: "We apologize for any issues you may have experienced during our transition over the last two days. ... We have worked with Facebook to fix the broadcasting issue we experienced during the early rounds of the event. We are now offering the live stream on our desktop site -- without having to login to Facebook." The statement also addressed the concurrent viewership number displayed in the top-left corner of the league's live broadcast. WSL: "The number displayed on your stream does not represent the total concurrent audience viewing the event. Because we're serving localized ads against our programming, what you're seeing is the audience total for the regional stream that you're connected to. ... What you're seeing is a much lower number of people viewing than actually are." The statement as of this morning had generated over 280 user comments from WSL fans. The WSL renewed its partnership with Facebook back in January (WSL).