UCF AD White Working To Alleviate Fan Frustration After Cancelled Football Games
Some UCF fans are "frustrated over the cancellation of two home games due to Hurricane Irma," but the school is working to find a "replacement for one of the games during the team's bye week on Oct. 28," according to Matt Murschel of the ORLANDO SENTINEL. UCF AD Danny White said, "We'd love if we could find the right situation to replace one of the games but we also understand that we need to do something for our fans." White on Monday tried to "reassure fans and season-ticket holders with a message on Twitter."He stated the school would "do right by them." White: "Whether that's refunds or something else or a combination on both, we're going to make sure our season ticket holders, who are our most loyal fans, shouldn't be taking a penalty for this. We're going to do the right thing." But before that can happen, White said that the school must "work with the insurance companies processing claims" on UCF's policy for "loss of game revenue in these types of situations." White also "hopes to find a replacement game that could alter how the school handles refunds." White: "But it's really hard to schedule a football game after the season has started" (ORLANDO SENTINEL, 9/14).