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Volume 24 No. 160
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FLEETCENTER EMPLOYEES UNDERGO PERSONALITY FACELIFT

     In her "Private Sector" column in the BOSTON GLOBE, Joan
Vennochi examines the transformation employees of the new
FleetCenter are undergoing as they move over from the old Boston
Garden.  In preparation of the FleetCenter's opening next month,
"the crusty old guard at Boston Garden is being handed a new look
-- rugby shirts and chinos for concession workers -- and will be
asked to come to work with a smile instead of a snarl."  At a
recent workshop, workers were told to "forget their old job
description" -- they are all "entertainment-enhancers and
coworkers."  FleetCenter VP of Human Resources Patricia Murphy,
on Delaware North Chair Jeremy Jacobs, who owns the bruins and
the new building:  "The chairman wants Disney" (BOSTON GLOBE,
8/30).