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Reds’ ticket staff tops ‘mystery shopper’ list05 / 20 / 13The Cincinnati Reds and their season-ticket sales staff scored the highest mark among MLB clubs in this year’s mystery shopper survey conducted by research firm IntelliShop exclusively for SportsBusiness Journal. The survey, now in its third year, features two dozen professional ... Tags: Research and Ratings |
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Spring training: On deck
CACTUS LEAGUE Milwaukee Brewers (lease expires 2012) The team has played in Phoenix since 1982 and at its current home, Maryvale Baseball Park, since 1998. The Arizona Sports and Tourism Authority has allocated $6.7 million for renovation of the venue, but the Brewers must agree to a lon ...
Tags: Research and Ratings
NFL social media leaders
The Green Bay Packers, Pittsburgh Steelers, Dallas Cowboys and New England Patriots are the NFL’s most popular teams online and in the social media space, according to an examination of teams’ website traffic and the number of Facebook likes and Twitter followers gained from August throu ...
Tags: Research and Ratings
Business of Spring Training
Baltimore Orioles radio announcer Joe Angel has been known to tease fans listening to the club’s spring training broadcasts, letting them know that the game-time temperature at the O’s Florida ballpark is comfortably in the 80s while the current temperature in Baltimore is, well, not. Co ...
Tags: Research and Ratings
Avid fans know their NFL sponsors
Editor's note: This story is revised from the print edition. NFL partners saw a bump this year in the number of fans who were able to correctly identify their status as official sponsors with the league — some of them at record levels — according to the results of the sixth annu ...
Tags: Research and Ratings
NBA Turnstile Tracker
Home team Dates (2010-11) Total Avg. % cap. Previous Change Dates Max. Min. 98%+ 75%- ...
Tags: Research and Ratings
NBA clubs get high marks overall on sales calls
More than half the potential buyers in a recent mystery shopper survey conducted for SportsBusiness Journal by research firm IntelliShop characterized their attempts to purchase NBA season tickets from a team sales agent as being an above-average telephone sales experience, if not one of the best su ...
Tags: Research and Ratings
New data: Executives bullish on growth
The market is up, Europe’s financial woes seem in check — at least for the moment — and retail spending continues to be a strong mark in the U.S. economy. Such economic indicators aren’t lost on the sports industry, as new data released by Turnkey Sports & Entertainment f ...
Tags: Research and Ratings
NHL Turnstile Tracker
NHL (THROUGH JAN. 17) Home team Dates Total Avg. % cap. Previous Change Dates (2010-11) Max. Min. 98%+ 75%- Anaheim Ducks 23 340,719 14,814 86.3% 14,569 ...
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NBA Turnstile Tracker
NHL (THROUGH JAN. 17) Home team Dates Total Avg. % cap. Previous Change Dates (2010-11) Max. Min. 98%+ 75%- Atlanta Hawks 7 104,315 14,902 79.6% 14,138 ...
Tags: Research and Ratings
UpNext with Rich Luker
U.S. economic indicators are trending positive, but Americans are still finding that they have less money to spend after paying their monthly bills. At this rate, it will take years of aggressive economic growth to get back to the spending power t ...
Tags: Research and Ratings
