SBJ/April 21-27, 2014/In Depth

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  • Some call it ‘the cold war,’ but boxing’s two top promoters call it good business

    Photos by: Getty Inages
    There is much to soak in when you enter the posh, new Las Vegas headquarters of boxing promoter Top Rank. Gleaming stone floors, embossed with Top Rank Inc. in block lettering. Autographed boxing gloves, encased and set atop museum-stye pedestals. An artsy black-and-white photo of Manny Pacquiao, matted in white and framed in black.

    But what sets the space apart more than anything is the glass wall that dominates the reception area. Behind it, four large library shelves are filled with films, videotapes and DVDs, a testimony to the company’s 41 years promoting fights involving icons such as Muhammad Ali, Sugar Ray Leonard, Oscar De La Hoya and now Pacquiao. Screens at the end of two of the shelves run some of those memorable fights in a constant loop.

    When Top Rank President Todd DuBoef met with architects to draw up initial plans for the offices, they asked him what Top Rank was at its core, because they wanted to make the building scream that. He knew immediately it was the fight library, more than 10,000 hours of footage from every event that company founder Bob Arum has put on, all of it still owned by Top Rank.

    And so they put the library — or at least a portion of it — here, for all who enter to see.

    The point of bringing you here, to Top Rank’s glistening lobby, is not to tell you the story of how Top Rank became Top Rank. It is to help you understand why it is that Top Rank and its chief rival, Golden Boy, the two dominant promoters in boxing, have made only one fight together in the last five years, and done none together since September 2011.

    This has been an oft-discussed topic in boxing, one that both companies have been beaten about the head repeatedly for by pundits and by fight fans. The fight that hasn’t been made — Floyd Mayweather vs. Manny Pacquiao — has generated more discussion in mainstream sports circles than any fight that has been made since the two companies entered this period commonly referred to as “the cold war.”

    So why won’t they make fights together?

    Press rewind on the last five years and you will find so much acrimony, such bitter exchanges of bile and bluster, you might think you’ve accidentally landed on a “Real Housewives” reunion. They’ve pointed fingers, called each other names and sued each other.

    But that doesn’t really explain it. Not by itself. The explanation that is closer to complete may be that this is business as you should expect it to be.

    Competing promoters have aligned with competing networks and competing sponsors. For the first time in decades, the tale of the tape is a balanced one. Golden Boy promotes Mayweather. Top Rank promotes Pacquiao. HBO and Showtime have similar budgets to buy fights and similarly sized audiences watching the best of them. Corona and Tecate are willing to make similar financial commitments to sponsor them.

    A library of footage from past fights highlights Top Rank’s new offices.
    Photo by: Top Rank
    The default is not for competitors to work with each other. It is for them to work in spite of each other.

    There are smart people in boxing who have been around for decades who disagree with that premise, who think that promoters’ shared interests should trump their competing interests, because expanding the boxing pie will make each of their slices larger.

    But at Top Rank or at Golden Boy, at HBO or Showtime, at Corona or Tecate, that’s not the way they see the fight world, at least not today. All will tell you that 2013 was the best for boxing in many years by most of their metrics. Mayweather didn’t fight Pacquiao, but he fought Canelo Alvarez on a record-breaking night that sold $20 million in tickets and $150 million in pay-per-views.

    “Not working together works,” Golden Boy CEO Richard Schaefer said recently when asked about the long-standing rift. “They usually say working together works. But in this particular case, the proof is in the pudding. Not working together works.”

    So what does all this have to do with Top Rank’s reception area, with the library and the shiny floor and the boxing gloves under glass?

    “You look around here and you know what this is? It’s my brand,” said DuBoef, who revels in bringing visitors to his company’s new digs. “We never thought of our brand as anything, because we were so fighter centric. We were consumed by the fighter. Which can be fine. But what happens when you don’t have the fighter anymore? Now I have my brand, which will always be there. And I will tell you, I’m not giving that up for anyone.

    “This whole cold war thing is bullshit. Let me be very clear about that. But let me tell you what is real. We are a brand now. We are autonomous. And [Golden Boy] will say they’re autonomous, too. So tell me, why does that have to be such a problem for everyone?”

    Building alliances

    As the undercard fighters went to the scales on the afternoon before Golden Boy’s pay-per-view card featuring Canelo Alvarez last month, Schaefer sat in a makeshift office in the bowels of the MGM Grand Garden Arena, considering the gyrations that would be necessary to put on a big fight in concert with Top Rank.

    The next day’s show would air on Showtime pay-per-view and be sponsored by Corona. Had a Golden Boy fight such as this occurred a couple of years ago, it would have been on HBO and been sponsored by Tecate.

    These things change in business. What is important, as Schaefer sees it, is that they are representative of alliances, which are making a sport that for years has been criticized as being unruly more appealing for networks and sponsors.

    “People on the outside think it’s just because Richard doesn’t like Bob or Bob doesn’t like Richard,” said Schaefer,
    Top Rank has a sponsorship with Tecate, while Golden Boy has an alliance with Corona. Having separate deals with major sponsors and networks makes it easer for the promoters to go it alone.
    Photos by: Getty Images
    whose verbal sparring with Arum is as close as the two companies have come to putting on a fight. “That maybe is part of the story. Let’s be honest. It is. But there are other dynamics that are big factors. When you have these partners and they do a certain number of fights with you, and you have a big fight, a mega fight, and you take that away and give it to one of their competitors — that is not the way to build relationships; that’s the way to ruin relationships.

    “I think it speaks for us as promoters that we feel a loyalty to these partners. Regardless of whether I’m right or Bob and Todd are right, we each have our relationships and we value them. And I think that has contributed to the perception of the cold war.”

    Those who are skeptical about all this will point to the fact that HBO and Showtime long have dueled in boxing.
    When Arum and Don King were atop the promotional heap 25 years ago, King took a stable headed by Mike Tyson to Showtime in an exclusive deal that generated a similar rift. And yet, for the biggest of fights, King, Arum and other promoters managed to coexist.

    But that was different. The fighters King had that mattered most, including Tyson, were fighting on pay-per-view, under deals based on what a fight was expected to generate in sales. Most of what Showtime did with King landed outside of its fight budget, which was dwarfed by HBO’s.

    Showtime put on some exciting fights, but the truth is that when HBO wanted a fight or a fighter, it had the budget to blow away Showtime.

    That began to change in 2011. With each year since then, the premium cable pendulum has swung closer to equilibrium. Many in boxing are convinced that Showtime will spend more on fights this year than HBO.

    Kathy Duva is the CEO of Main Events, one of a few promotional companies on the next rung behind the big two. Duva, who supplies fights regularly to NBC, is an outspoken critic of the two large promoters’ refusal to work together, partly because it has muddied the sport but largely because the alliances that feed it can make it difficult for other promoters to chart courses for their fighters.

    She recently thought she had light heavyweight Sergey Kovalev headed for the largest payday of his career in a fight against Adonis Stevenson. The two both had fought on HBO. But then Stevenson signed with influential adviser Al Haymon, who has aligned with Golden Boy and Showtime on almost all of his fights through the last two years. Stevenson’s next fight will be on Showtime and Kovalev’s chance at him now looks unlikely.

    This is assumed because that’s how HBO has responded when fighters jumped to Showtime over the last two years. In fact, the network took an unprecedented stance a year ago when it issued a statement saying it no longer would air Golden Boy fights after the promoter moved several of its emerging talents from HBO to Showtime.

    Of late, it sounds as if HBO has softened that stance, although nobody at the network is saying it quite that frankly.

    “Our doors are always open. Our phones are always open,” said Mark Taffet, who heads HBO’s pay-per-view division and plays a key role on all boxing matters. “That’s the only way over the long haul that you can successfully run your business. You can’t look at this business with too narrow a filter over any particular day or month or even year, because there are always ebbs and flows in the business cycle. If you take a longer view, you’ll see that.”

    So maybe that means HBO is ready to see fighters leave and then come back, or maybe it doesn’t. Taffet would only say that the network will continue to pursue “compelling fights,” and point out that some of the more vibrant spans for HBO Boxing have come when it was forced to take a “single-fight focus every day when you come into the office.”

    Another promoter whose life may be complicated by the division is Tom Loeffler, managing director of K2 Promotions, which handles Gennady Golovkin, a popular fighter who has risen to prominence on HBO. In recent conversations with HBO about an extension, Loeffler has asked what to expect if he wants to consider matching Golovkin against a Golden Boy fighter, such as Peter Quillin.

    “It almost feels right now like if you fight on one network, you can’t fight on the other network, and vice versa,” Loeffler said. “That’s one of the things we’ve brought up with HBO. Can we make an offer to a Golden Boy fighter to fight on the network? We don’t really get caught up in the disagreement. But we’re trying to do what’s best for our fighters, so we’d like to know.”

    It always has been a trying position for a network. As head of Showtime Sports, Stephen Espinoza has used an expanding fight budget to wrest a cadre of established fighters — all of them promoted by Golden Boy or advised by Haymon — from HBO.

    Like HBO, he has exclusive contracts with only a couple of fighters. With the others, he will rely primarily on their willingness to stay based on the way the network has treated them. His eyes flinch a bit when it is suggested that the tide that has come in might eventually roll back out.

    “No network wants to be in a position of having built a fighter up in his career and seeing him go to another network for a big fight,” Espinoza said. “That is without question a major force in keeping the primary relationship in place at a network. And that in other businesses is called loyalty. For some reason in the boxing business it’s seen as something unnatural and to be abhorred.”

    DuBoef has what sounds like a reasonable path to the two promoters resuming business, at least to some extent, while remaining aligned with their primary network homes and sponsors. He doesn’t want the stars he has developed fighting on Golden Boy’s cards. And he doesn’t expect Golden Boy to cede its stars to him. But he said he can’t understand why they can’t make bouts among their other fighters.

    The two companies are so large, there always are appealing matchups. The latest one to rise is one that would put featherweight Gary Russell Jr., who is promoted by Golden Boy, against Vasyl Lomachenko, who is promoted by Top Rank. The winner would become WBO champion. The two promoters had a month to negotiate the fight, but chose instead to allow it to be put up for bid by the WBO late last week.

    “Does [Top Rank] want to do the fight?” Schaefer asked rhetorically. “Yeah, they want to do the fight. Does HBO want to do the fight? Yeah, they want to do the fight. Do we want to do the fight? Yeah, we want to do the fight.
    Does Showtime want to do the fight? Yeah, they want to do the fight. So in theory, it sounds great. So, now what? Now what? You’re Top Rank. I’m going to say: ‘Here, you take this one. Now what are you going to give me? You going to give me some crumbs?’ The only way this works is if there is a dialogue where I give you this and you give me that.

    “Look, I could say there’s this we could do and that we can do and this sounds good and that sounds good. But let’s be honest here. Let’s call it what it is. The likelihood of that happening? C’mon. I’m being realistic. They might say it could happen. But they’re full of shit.”

    When you start talking about the two major sponsors and their multifight, multiyear contracts, it gets even trickier.
    “Those didn’t exist when we worked together before,” DuBoef conceded, considering what the fallout might be if the two promoters asked Corona and Tecate to bid for a big fight. “I don’t know how that would work today, because we’re all pregnant with compromises. If you want to end this whole — I don’t say cold war, but whatever it is — I can write you a check and your fighter can come into my environment. And I’ll give you my guy for your stuff. But I don’t think either of us should compromise those entities that support us, because it’s too valuable for the sport.

    “I don’t want somebody to feel they got burned. I don’t want Tecate to feel they got burned or Corona to feel they got burned or Showtime got burned or HBO got burned; that they got screwed by their supposed partner when he walked across the street and gave up everything for one night. That to me doesn’t work. It’s not healthy for the sport. It’s going to be one more person saying we’re a bunch of money-driven, greedy guys — and forget it.”

    Feuds continue

    On the morning before his rival’s recent pay-per-view, Arum settled into a chair with a view of the terrace outside his new office, thinking about what an appealing spot it will be once the furniture and foliage come in.

    He explained that he was supposed to be in Moscow this morning, drumming up money for an event featuring the Russian Olympic gold medalist he signed last year, but then things turned ugly in Ukraine, so he canceled. These days, Arum is all about emerging markets, particularly Russia and China.

    It’s reminiscent of the direction he took a decade ago, when things weren’t going his way making fights in the heavier weight classes that traditionally drew the largest U.S. audiences. Arum took Top Rank to the lighter divisions, focusing on Hispanic fighters and signing a little-known Philippine talent who grew up to be Manny Pacquiao.

    Worked out pretty well.

    But along the way Arum not only has changed horses, he has turned his guns on them. These days, he is feuding not only with Showtime parent CBS, which still is chafed that he brought Pacquiao to them for one fight and then took him back to HBO, but also the MGM Grand, which he tweaked by taking Pacquiao to Dallas and Macao, and by going forward with a pay-per-view at the Thomas & Mack Center on the same night Golden Boy had Alvarez headlining at the MGM.

    The problem isn’t so much that Arum divorces, it’s that he keeps fighting with his exes. Then he expects business to be business.

    With a second major promoter in play, and two major networks and sponsors to do business with, the dynamics have changed.

    “King and I made fights together because there were no impediments, other than that I called him a sonofabitch and he called me a sonofabitch,” Arum said. “But at the end of the day, two sonofabitches can sit down and whack up money. Right?

    “This is a lot more complicated.”

    Espinoza has held a ringside seat for all that has transpired between Top Rank and Golden Boy for the last 15 years, first as a Golden Boy attorney and now as head of Showtime Sports. He said that while both the business hurdles and bitter feelings could be overcome for the right fight, the combination of the two make that likelihood something he wouldn’t bet on.

    “I think it’s more business and less personal than people may believe,” Espinoza said. “There are a number of factors which make it completely logical from a business perspective to align primarily with one network or the other. But, having said that, there also are some very strong emotions, long histories of conflict, and just a complicated history which really muddied the waters.

    “Put all this together and it’s like a tangled ball of yarn that you’re never going to undo.”

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  • The next 3 rounds: Stories to watch in the fight business

    Las Vegas and Atlantic City have cemented themselves as the bookends for big event boxing in the U.S. New York remains New York, rich with history at Madison Square Garden and its adjacent theater, and busier than it has been in decades thanks to the emergence of the Barclays Center as a fight host.

    Other cities come and go as fight towns. The latest to make a run is the nation’s capital, where a range of venue options has allowed for a busy enough calendar to keep fans engaged. The DC Armory hosted its second premium cable show of the year Saturday night when it brought in a Showtime card featuring Bernard Hopkins against Beibut Shumenov.
    Lamont Peterson (right) fights Dierry Jean in January at the DC Armory.
    Photo by: Getty Images


    “There has always been a pretty good fan base that appreciates boxing in Washington, D.C., and that’s what you really need to get anything started,” said Greg O’Dell, CEO of Events DC, the convention and sports authority for the district. “Now that we’ve created content, they’ve come out in full force to support it.”

    D.C. reignited as a fight town in 2011 when it hosted hometown champion Lamont Peterson’s decision win against Amir Khan. It was the first time HBO had broadcast from Washington in 18 years. The fight, held at the Washington Convention Center, brought a near sellout crowd of 8,647.

    Peterson was back in D.C. for his next fight more than a year later, and this time drew about 3,500 headlining “Friday Night Fights” on ESPN2. Peterson was knocked out in his next fight in Atlantic City, but drew 5,668 at the Armory in January.

    Those three shows in D.C. led Peterson’s promoter, Golden Boy Promotions, to think of the market as a viable venue for fighters on the East Coast. When the NBA playoffs locked up dates at Barclays Center, Golden Boy called O’Dell about taking the Hopkins fight to D.C.

    “Boxing is not an overly profitable experience, but it is one that has covered our cost and given us a little return,” said O’Dell, who also has booked a steady stream of local fight cards into the convention center in the last three years. “And there are other goals we achieve. We’re raising the profile of boxing here, but also the profile of sports for Washington, D.C. So we’re willing to make an investment.”


    The man who pulled “Wheel of Fortune” and “Jeopardy” off the game show scrap heap and turned them into the two most popular shows in the history of syndicated television sees a parallel between that bit of magic and what he is trying to pull off as a boxing promoter.

    Michael King, who along with brothers Roger and Robert acquired rights to “Wheel” and “Jeopardy” for a combined $50,000 in 1983, put on his first card as a fight promoter last week with a nontelevised show in Santa Monica, Calif. In the last year, he has acquired promotional rights to a dozen fighters.

    “In my career, I’ve always gone after distressed properties,” said King, who is calling his promotional company
    Barker Hanger soon will be home to quarterly boxing matches.
    Photo by: Getty Images
    King Sports Worldwide. “There were only three networks, and ‘Wheel’ was on NBC, a distant third. But I asked myself, why is it? It’s not a bad show. We analyzed it in depth, found some problems, and came up with some ideas to address them.

    “Boxing is a great sport, but there are some problems with it. It’s another distressed show. I think that may be an opportunity, and that it may turn out to be the greatest one of my career.”

    King’s first foray into promotion is a series that he plans quarterly at Barker Hangar, an unorthodox venue that he chose largely because of its location. He hopes to use his entertainment connections to stock the ringside seats with celebrities. They scaled the venue for about 1,000 seats, with VIP lounge seating on three sides of the ring. Actor
    Kevin Pollack will serve as emcee.

    “This is entertainment, and we’re going to make it a great night that people will talk about,” King said. “I want to bring in networks and sponsors and sites and get them excited about this; to show them that this can be done in a way that makes it an exciting event.”

    This isn’t King’s first swing at boxing. Two years ago, he launched a program called All-American Heavyweights, with the goal of identifying athletes from other sports, training them as boxers, sending them to the Olympics and then launching them as pros.

    It actually worked out for one fighter. Former Northern Colorado quarterback Dominic Breazeale made the U.S. Olympic team as a heavyweight. But it didn’t work out so well for King. Breazeale was one of six members of the team to sign with influential boxing adviser Al Haymon, who has placed them on cards with promoter Golden Boy.
    Now, King has moved on from the amateurs and will work to identify and develop what he believes have been undervalued pros.


    While Manny Pacquiao was preparing to avenge his controversial loss to Timothy Bradley with a convincing win this month, the Nevada Athletic Commission that was embroiled in that controversy was interviewing four candidates to replace its executive director.

    The commission was hoping to announce its choice that day, at least in part as a way to close the loop on the controversy while the fight media was in town for the rematch of the 2012 bout that intensified calls for improved judging in boxing. But the five-member panel decided it was not ready to make a decision. It was expecting to announce its choice late last week.

    Former Executive Director Keith Kizer resigned his post at the start of the year. The four finalists to replace him:
    Kizer
    Photo by: Getty Images
    Andy Foster, executive officer of the California State Athletic Commission; Bob Bennett, a Nevada boxing judge and former FBI agent; Michael Martino, a Nevada Athletic Commission inspector; and Jeffrey Mullen, executive director of the Tennessee Athletic Commission.

    The chairman of the commission, Las Vegas attorney Francisco Aguilar, has said that the group recognizes a need for continued improvement, particularly on matters such as judging and fighter health and safety, both in boxing and mixed martial arts.

    Said Aguilar, prior to bringing the finalists in, “We’re going to take the time we need to get it right.”

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  • UFC’s health club venture is working out

    When the UFC and 24 Hour Fitness founder Mark Mastrov combined on their first gym in the East Bay area near Oakland five years ago, the initial stream of customers looked much as you would expect at a large health club that hung a mixed martial arts promoter’s name atop its doors.

    About 80 percent were dedicated UFC fans who knew that Georges St-Pierre was a fighter, not a fashion designer, and recognized a Kimura as a submission hold, rather than as Russell Simmons’ ex-wife. Seventy percent were male. Plenty aspired not only to train as UFC fighters do, but to fight for a living.

    This UFC Gym in Torrance, Calif., features the standard equipment, but also an octagon (below) for using mixed martial arts training to stay fit.
    Photos by: UFC
    Fast forward to a recent Thursday afternoon at a UFC Gym in Torrance, Calif., a 40,000-square-foot facility that anchors a suburban shopping center about 20 minutes south of Los Angeles International Airport, and the scene is quite different.

    It is impossible to miss the connection between the gym and the MMA promotion company. An oversized UFC octagon is the centerpiece of the sprawling facility. Larger than life photos of UFC stars dominate the length of one wall. An Arm Bar Cafe serves protein shakes with names like the Leg Lock, the Tap Out and, yes, the aforementioned Kimura.

    But the clientele doesn’t look much different from what you would expect in a large Southern California fitness center. Almost half are women. Most are doing what they would be doing elsewhere, working out on an array of machines.

    There’s a kickboxing class, sometimes taught by a current or former UFC fighter. But there’s also yoga. There’s an area filled with a couple dozen bags to punch and kick. But there’s also a fitness room with hardwood floors and a wall-length mirror.

    “A lot of our members come in here not necessarily associating UFC fighting with UFC Gym,” said UFC Gym President Adam Sedlack, who joined the joint venture in 2008 after 14 years in management at 24 Hour Fitness. “They think it’s the Ultimate Fitness Club. And they come in and go … ‘You guys are the Ultimate Fighting Championship? I don’t want to fight.’

    “They start off because they like our weights and machines. But then they see people running around, and they hear people clap. They hear people kick the bags. So they try it. And they realize this is a great way to train. And for those who don’t, it’s still a great place to train.”

    If there is a genius behind the UFC Gym chain, it might be this: It is like other gyms in the ways it must be, but different from them in the ways that only it can be.

    When Mastrov sold controlling interest in 24 Hour Fitness to private equity firm Forstmann Little for $1.6 billion in 2005, it had grown to 330 clubs in 15 states and more than 3 million members. But there was little that the chain offered that others couldn’t replicate.

    At a meeting set up by mutual friend Perry Rogers, former agent to Shaquille O’Neal and Andre Agassi, Mastrov and UFC Chairman Lorenzo Fertitta began talking through a concept Mastrov had for a new wave of fitness centers that would offer MMA training, but for those who were attracted to it as a way to stay fit, not fight. There would be no sparring or contact. Just workouts.

    Fertitta, who not only owns an MMA company but trains in muay thai, was well aware of the growth in martial arts training in the last decade, and in the popularity of boxing and kickboxing as a fitness regimen. The growth of the UFC played a role in that, but had no direct hand in it.

    Fertitta was looking for brand extensions, but the ones that came his way were the usual suspects, none of which appealed to them. “We kept hearing, ‘Let’s do a UFC restaurant or a UFC retail store,’” Fertitta said. “We turned those down because it wasn’t a natural fit. You wouldn’t be living the UFC lifestyle by going to a restaurant and ordering Chuck Liddell chicken fingers. That just doesn’t make sense.”

    To Fertitta and the company’s management, a UFC-themed gym chain did. The UFC entered into a 50/50 joint venture with Mastrov’s New Evolution Ventures, which also has developed gym chains with Madonna and Steve Nash.

    New Evolution operates the gyms. The UFC provides brand assets, along with promotional and marketing support.
    “We’re very focused on what we do well,” Fertitta said. “We promote fights, create content and distribute content. They’re the experts in the fitness business. If I didn’t feel we had the right partners in this, we wouldn’t have done it.”

    Torrance was the fourth of eight big box, owned and operated UFC gyms in California, New York, Honolulu and Sydney, each of them exceeding 30,000 square feet, or the size of a typical Best Buy.

    Two years ago it became clear that growth would be slow if the chain restricted itself to the large footprint of the gyms it owns and operates. To accelerate expansion, UFC Gym purchased the LA Boxing chain, adding 81 outlets in 23 states and moving to a franchise-model that applies the same workout concepts to 5,000-square-foot gyms operated by franchisees.

    In February, UFC Gym hired a longtime restaurant executive, Hannibal Myers, to head its franchise division. Myers
    The UFC provides brand assets, along with promotional and marketing support.
    Photo by: UFC
    brings previous franchise development experience with Taco Bell, KFC, Quiznos and Shoney’s, an indication of the way that Fertitta and his partners view the development potential of their gym chain.

    Regardless of whether it’s a big box or one of the smaller franchise operations, UFC Gyms all offer a handful of core classes meant to distinguish them. There is always Daily Ultimate Training, a team-oriented strength and conditioning program that moves throughout the gym, as well as classes in MMA, Brazilian jiujitsu, muay thai and boxing. And there always is a UFC Fit class, based on a series of DVDs designed by nutritionist Mike Dolce. There also are programs for children. A basic membership typically costs about $45 a month, while a membership that includes unlimited classes starts at about $100 a month.

    There won’t be as many classes, as many teachers or as much equipment, but a person can get the same workout, Sedlack said.

    “Same brand, same look, just a smaller box,” Sedlack said. “It’s a convenience factor. But you still feel the same after you take a class. And the feeling a customer has when they exit those doors is what this business is all about.”

    On a single Thursday at the Torrance gym, upward of 1,500 members and guests will work out, Sedlack said. There were five jiujitsu classes, two muay thai classes, two kickboxing classes, two MMA classes and a self-defense class. On other days, the schedule includes boxing, wrestling and judo. There also are cycle and conditioning classes, along with yoga and Zumba.

    Success can breed success in the fitness business. In February alone, the Torrance club attracted 1,300 guests who came on referrals from members. Part of that almost certainly is attributable to the UFC’s social media culture, which has been a good fit for the chain. Each outlet hosts a Facebook page and a Twitter feed, but they’re driven primarily by members.

    When a member posts a complaint, managers leave it up, Sedlack said, using it as an opportunity to address the problem and then post a reply.

    “It’s the community factor that makes the difference for us,” Sedlack said. “It’s what makes this work. They’re bringing somebody in to say this is a special part of my life and I want you to be part of it. That’s the way we look at it.”

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  • Research from inside the ring

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