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While Tom Ricketts is the chairman and lead executive for the Cubs, he will be leaning extensively on his three siblings, each directors of the team, for assistance. Here’s a look at the Ricketts family:
Cubs focus: Chairman
Outside the team: Chairman and CEO, Incapital
Cubs focus: Strategic planning
Outside the team: Founder of Drakon; chairman of the Children’s Scholarship Fund of Omaha; president of the Platte Institute for Economic Research; former Ameritrade senior executive with his father, and still on the company’s board of directors; investor in startups
Cubs focus: Government and community relations, philanthropic efforts
Outside the team: Lawyer; president and co-founder of EcoTravel; active in organizations devoted to women’s issues, anti-discrimination causes, and rights for the gay, lesbian, bisexual and transgender communities
Cubs focus: Fitness, health and wellness-related issues, such as player workout amenities
Outside the team: Co-owner of Higher Gear, a Chicago-area chain of high-end bicycle stores
Major League Baseball opens the 2010 season in a more stable place than a year ago, thanks in significant part to an improved economy, and certainly compared with several other leagues battling fractious labor divides. But several pressing issues remain that will help define the year and influence the health of the sport.
Dodgers owner Frank McCourt continues to battle against estranged wife Jamie for control of the club, with divorce legal proceedings expected later this year. Dodgers officials have steadfastly denied the saga is having any effect on club operations, but many fans are not convinced. Team payroll is down from last year by roughly $10 million, the club’s second consecutive decline in player spending despite club attendance and other key local revenue sources remaining among the strongest in the game. And a recent court filing by Jamie McCourt, showing club financial plans developed last year for a potential international partnership, suggested no material boosts in planned player spending for the next eight years, even as club revenue is projected to soar.
HOW GOES ATTENDANCE?
Overall league attendance slid 6.65 percent last year to 73.42 million, MLB’s lowest total since 2004 and second straight annual decline. Baseball still claims attendance as its single-largest revenue source, and its total gate is more than any other sport, so the turnstile metric is closely watched. Commissioner Bud Selig predicted an attendance rebound this season, and ticket sales thus far strongly suggest he’ll be proved correct, with most teams trending at least flat to slightly above last year’s sales paces. On top of healthier national economic indicators, teams continue to aggressively pursue discount offers, dynamic and variable pricing structures, new sales analytics, retooled giveaways and theme nights to boost ticket sales.
HITTING THE TARGET IN MINNESOTA
Outdoor baseball is back in Minnesota after a 28-year absence with the opening of Target Field in downtown Minneapolis. The intimate, 39,504-seat ballpark has drawn rave reviews for its artful blending into the downtown urban landscape while still offering plenty of nods to the club’s history and baseball’s pastoral roots. Concern, however, remains as to how many games will either be postponed or just miserable for fans and players alike due to cold and inclement weather in the early spring and fall. But such worries may also be overblown — other Northern and cold-weather cities such as Detroit, Chicago, Cleveland, Boston, New York, Philadelphia and Denver have battled their own weather issues in outdoor ballparks and survived.
The Tampa Bay Rays were not able last year to repeat their unexpected and unprecedented success of 2008. But the culture of the organization has been radically transformed into one that now expects success, and its front office and roster talent can back up those expectations. That seismic shift, however, has not translated into a meaningful bump in ticket sales or solid progress on a new facility to replace Tropicana Field. Everyone involved in the process — MLB, the club itself, and a community coalition that has studied the issue in depth — agrees that the Rays cannot stay viable in their present location. But any solid site or financing plan for a new ballpark remains elusive.
ALL-STARS COMING AT YOU IN 3-D
Baseball, up until earlier this year, had been noticeably quiet on the quickly developing 3-D front, but Fox, DirecTV and MLB are developing a 3-D production for July’s All-Star Game in Anaheim, Calif., and ESPN similarly plans its own 3-D production of the Home Run Derby. Hopes are high that 3-D can heighten the immersiveness of televised baseball, in part by showing more fully the break and speed of pitches. But similar to golf, baseball faces the challenge of each facility having different dimensions, making it more difficult to standardize any technical and operating procedures for producing baseball in 3-D. A heightened 3-D strategy, however, is likely for the playoffs in the fall, and the All-Star Game 3-D plans will add to a sharply expanded community and charitable focus for the midseason event.
MLBAM ON THE iPAD
Apple’s highly touted iPad will be released Saturday, and MLB Advanced Media will play a big part in the device’s launch period, just as baseball’s digital arm helped define the full potential of the iPhone and became a leader in paid video content subscriptions. MLBAM’s content on the new tablet device, featuring a 9.7-inch touch screen, will include an array of live video and audio content, statistics, news and fantasy data. The flagship MLB.TV out-of-game subscription has been retooled to allow for full portability between any wired or wireless device, including the iPad. MLBAM holds a tight relationship with Apple, and other sports properties and media entities will be closely watching as they develop their own iPad strategies.
DO YOU KNOW THE WAY TO SAN JOSE?
A long-desired plan to build a new ballpark for the Oakland A’s in Fremont, Calif., fizzled in the face of several issues, chief among them community opposition. A’s owner Lew Wolff is now seeking to shift the club farther south to San Jose, a move that would align his dreams for a high-tech ballpark with a key hub of Silicon Valley. But the San Francisco Giants retain territorial rights over San Jose, and have no intention to forfeit them. A task force appointed by MLB Commissioner Bud Selig is now studying the A’s stadium issue. It’s widely expected that Selig will need to broker a settlement between the A’s and Giants that would resemble the early 2005 agreement between the league and Baltimore to help settle the Expos’ relocation to Washington and creation of the Mid-Atlantic Sports Network.
RANGERS FINANCIAL DRAMA
The Texas Rangers are bogged down by an ownership and debt battle that has overshadowed the on-field progress the club has made over the past year. Owner Tom Hicks in January struck a deal to sell the club to a group led by Chuck Greenberg. But Hicks, who defaulted on $525 million in debt connected to his sports holdings, has been unable to come to terms with his creditors on the Rangers sale, and a projected Thursday closing stands in considerable doubt. If and when a deal gets done, plenty of issues remain. Rangers Ballpark needs key upgrades and renovations, vice presidents Andy Silverman and Dale Petroskey recently left the organization and will need to be replaced, and manager Ron Washington, who stunned the club with his admission of cocaine use, is in the final year of his contract.
Mike Weiner’s impact and management style were felt almost immediately in the offseason as he took over as executive director of the MLB Players Association. Within weeks of his official arrival, the union struck a deal with the Florida Marlins and MLB to have the club boost its payroll while the new Miami ballpark is built. The deal was deeply significant on several fronts, in part addressing long-held complaints in several corners of the game that revenue-sharing recipients were not sufficiently boosting their payrolls, while also arriving with no public acrimony. The pact showed that, like predecessors Donald Fehr and Marvin Miller, Weiner will be an indefatigable advocate for the players, even if his personal style might appear more mellow.
— Compiled by Eric Fisher
As the Ricketts family attempts to balance historic preservation and revenue enhancement at Wrigley Field, corporate sponsorship represents the most volatile portion of that continuous struggle.
Chicago Cubs executives believe current team sponsorship revenue can be as much as tripled, even without selling the Wrigley Field stadium name, something not at all on the radar of the Ricketts family. Achieving that growth will require both an aggressiveness toward new deals but still cautious integration into the historic elements of the 96-year-old Wrigley.
“We need to create a new model, and we’re working on that, a model where we can really get very deep and integrated with our sponsors,” said Wally Hayward, the team’s chief sales and marketing officer. “We can’t do something like 67 signs around the ballpark. We have to be much more careful and respect the character of the ballpark.”
Whether that’s been done is already up for debate. A new multiyear deal with Toyota struck this month will create a backlit, 16-by-22-foot sign for the auto manufacturer above the left center-field bleachers, but below the rooftop stands on Waveland Avenue. Financial terms were not disclosed.
Preservationists and some local politicians predictably bashed the plan almost immediately, but Hayward said there are no plans to create more such signs above the bleachers, due largely to the rooftop stands with whom the Cubs hold revenue-sharing agreements.
“This was a very unique situation, a place where we would not obstruct the rooftop views, but also something that provides a high level of TV visibility,” Hayward said.
Other new sponsorship deals have mixed conventional and unique approaches. PNC Financial Services Group, for example, signed on to become the title sponsor of the new club area at Wrigley, extending an investment in baseball that already includes deals in Pittsburgh, Washington and Scranton, Pa.
The Cubs, meanwhile, have formed a new deal in which Chicago-based bicycle components manufacturer Sram Corp. will sponsor a bike lot across the street from Wrigley. The club will use the deal to promote a healthy means of transportation to the ballpark and a release valve of sorts for traffic on local roadways and public transportation.
The Sram deal will include a charity ride between a new Higher Gear bicycle store, co-owned by Tom Ricketts’ brother, Todd, in suburban Wilmette, Ill., to the ballpark bike lot.
Amid the frenetic revamping of the entire Chicago Cubs organization, a process that includes restoration of Wrigley Field, a new spring training complex in Arizona, and a range of marketing plans, there is perhaps an even more sweeping change in the Windy City.
New team owner Tom Ricketts has absolutely no tolerance for “Lovable Losers,” for years the well-known, unofficial moniker for the club, and the name that has come to define everything about the Cubs’ historic ineptitude.
“I don’t believe in ‘Lovable Losers.’ Never have,” said Ricketts, whose face grows visibly discomforted at the mere mention of the words. “You’ll never hear us put those two words together. And we don’t believe in curses or billy goats. It’s just not what we’re about.”
Ricketts, who with his family purchased the Cubs, Wrigley Field and related assets last year from the Tribune Co. for about $845 million, may be rebuking the Curse of the Billy Goat, the famed 1945 legend that marks the team’s last World Series appearance. But in reality, he’s trying to overcome more than any alleged curse. Ricketts and his family inherit one of the crown jewels of the entire sports industry, but also a franchise badly in need of modernization and attention in nearly every key area.
There is no dispute the Cubs are a widely beloved institution. The club has drawn more than 3 million people to Wrigley Field — generally considered one of the most popular ballparks anywhere along with Fenway Park, Yankee Stadium and Dodger Stadium — each of the last six years, and holds a strong national following thanks in part to its distribution on WGN-TV.
But Wrigley Field fell in visible disrepair during the latter stages of the Tribune Co.’s three-decade ownership of the team. And even as new business ventures such as corporate signage within the famed outfield wall ivy were occasionally pursued, and night baseball arrived to Wrigley under Tribune’s control, the club struggled mightily with developing a systemic operational plan that would meet present-day challenges while also building for long-term success.
“Tribune was a good owner, but they were too tied to [financial] analysts and to the stock. There were some natural constraints,” said Cubs President Crane Kenney, who ran the team for Tribune Co. and has been retained by the Ricketts family in a new four-year contract.
Kenney was one of about 100 full-time employees working for the Cubs that, during the Tribune days, represented the smallest front office in baseball. The Ricketts family has since boosted the count by more than a dozen people. “In many ways, we were starved for capital, particularly for non-revenue projects. We were given plenty of resources for payroll. But getting capital for other things that didn’t necessarily have a direct return was much tougher.”
All that has dramatically changed in a few short months, with the remaking of the Cubs now standing as perhaps the most important and prominent story of the 2010 MLB season.
The arrival of the Ricketts family has prompted an aggressive plan to revamp the 96-year-old Wrigley, with the first phase of work featuring a new, PNC Bank-sponsored club area done this past offseason. It will culminate in 2014 with the opening of a six-story, 400,000-square-foot building adjacent to the ballpark to house team offices, premium space, a team museum, hotel, retail shops, restaurants and other areas.
Plans to build a new spring training complex in Mesa, Ariz., though now hampered by political division within the Arizona statehouse and the Cactus League, call for the construction of what would essentially be Wrigleyville West.
And the club has begun to alter how it communicates with the public, with the family making a high-profile appearance during the Cubs Convention in January, vowing to be a visible presence at the ballpark and to the media, and launching a new marketing campaign called “Year 1” that acknowledges the club’s historic roots while firmly outlining the new era’s beginning.
“This is basically a 125-year-old startup,” said Wally Hayward, the former Relay Worldwide and Chicago 2016 executive who was hired in November as the Cubs’ chief sales and marketing officer. “The brand needs to be dusted off a bit, but we’re going to get to the point where we’re the innovators.”
On one level, the story of a new owner coming with a bold new plan is hardly new. But this one involves the iconic Cubs brand and, interestingly, includes no Daniel Snyder-type bluster. There have been no mass firings, no senior leadership changes thus far aside from the addition of Hayward and extension to Kenney, and no nasty and public repudiation of all that has come before. Instead, this story involves the relentless development of a blueprint to get the Cubs their first World Series title since 1908 and revive the franchise top to bottom.
“If baseball didn’t prohibit us from buying into more than one franchise, I’d want stock in the Cubs,” said Boston Red Sox President Larry Lucchino. The Red Sox and their renaissance under the management of Lucchino and owners John Henry and Tom Werner have served as an important blueprint for Ricketts and the Cubs. “They have some tremendous opportunities in front of them, and the extra advantage of following our game plan to some degree.”
From bleachers to boardroom
Tom Ricketts, 44, looks the part of a typical MLB owner, often attired in a conservative suit and tie, and his background is also fairly typical of that elite group. Raised in Omaha, Neb., his father Joe founded and ran the highly successful national stock brokerage TD Ameritrade.
Tom, the second oldest of four children, left Omaha in 1984 to attend the University of Chicago. After graduation, he stayed in town and worked as a market maker for the Chicago Board Options Exchange, later earned his MBA, and ultimately built his own sizable wealth through his co-founding and running investment banking firm Incapital.
His background in the financial services industry belied a deep passion for baseball, and much more importantly to Cubs fans, genuine stripes as a diehard Cubs fan. As a youth, Ricketts played Little League and frequently attended games of the local Triple-A Omaha Royals. After college he lived in an apartment in Wrigleyville, the lively, bar-heavy neighborhood around Wrigley Field. As a frequent Bleacher Bum, he met his future wife, Cecelia, at Wrigley. And it was once again at Wrigley where Ricketts convinced his family, particularly patriarch Joe, to rally around his idea to bid for the team.
“Tom’s got street cred,” Kenney said. “We got very lucky. He’s got some scar tissue. Had the [sales] process gone another way, who knows?”
His passion for the Cubs would be firmly tested during a marathon sales process that lasted more than two years.
After real estate mogul Sam Zell purchased the Tribune Co. in early 2007 in a massive $8.2 billion deal, Zell quickly rehung the for-sale sign on the Cubs, Wrigley Field, and an interest in Comcast SportsNet Chicago. But that’s where the simplicity ended. Efforts to separate the franchise, stadium and media assets and sell them in distinct transactions predictably fizzled, but still took many months to play themselves out.
Various rounds of bidding for the Cubs assets occurred, and during many of those phases, the Ricketts family was not publicly seen as a bona fide favorite, in part due to a deeply concerted effort by the family and its advisers to stay out of the press. Tribune Co. then filed for bankruptcy in December 2008, further complicating the sales effort and helping extend the entire process to 30 months once it was all done.
Team officials, too, suffered under the strain of the process, even as the club continued to stay competitive on the field. “There were definitely challenges. It’s hard to add staff, for example, when your parent company is in bankruptcy,” Kenney said.
Tom Ricketts estimates that due in part to the complex legal structure of the deal, one in which Tribune Co. remains a minority owner, he signed his name more than 6,000 times at closing.
“There was a year or so in there where all I received from friends was condolences,” Ricketts said of the many low ebbs during the saga. “But I never lost faith. I never lost faith because at the end of the day, it was still an auction. The best bid had to win.”
While dollars, and the financial structure fueling those dollars, won the day for the Ricketts family, fellow executives and friends say the family’s deep love for the game immediately showed and will pay huge dividends going forward. Tom Ricketts is spending 40 hours or more each week working on the Cubs, while maintaining a limited presence with his other ventures. He intends to be at every home game.
“They know what a treasure the Cubs are, I’ve seen their plans, and the early returns so far are good,” said MLB Commissioner Bud Selig, a lifelong Milwaukee resident who has held a close view of the Cubs’ operations during his 40-year baseball career. “You can’t really run a successful team without a passion for the game, and they definitely have it.”
Wrigley Field all winter was a furious din of construction activity. Everywhere one looked, construction crews of all types were hard at work. Concourses were cleaned and expanded. Bathrooms were completely renovated. Six tiny, cramped suites were combined to create the PNC Club. Brickwork was redone in several sections. A new, albeit temporary, Wall of Fame was constructed. Players facilities were upgraded. A new batting tunnel, visible to fans, was constructed. The iconic scoreboard was refaced. Ugly concrete panels lining sections of the exterior facade were removed, providing more openness and natural light in the concourses.
Beyond raw construction, many new amenities were planned for the 2010 season, such as concession stands serving healthier bison meat from a Colorado outfit, High Plains Bison, controlled by the Ricketts family.
The net goal amid the varied projects was, as much as possible, to inject significantly more freshness, space and modern amenities into what remains a cramped, aged ballpark.
“There is not one corner of the building that’s not being touched,” Tom Ricketts said. “Between our closing in October to Opening Day was a little over five months. So the attitude was, ‘Let’s see what we can do.’”
An even bigger view, however, exists with the Triangle Building, essentially an annex to Wrigley that’s been discussed on and off for much of the past decade. The planned structure, somewhat resembling the Green Bay Packers’ Lambeau Field Atrium, would give the club a true annual presence, allowing for events throughout the year and a far better space to celebrate the team’s history, tragic as it may be. Several hotel companies have already expressed their interest to be part of the project. And the project would finally get team employees, some of whom work in trailers outside of Wrigley, into proper office space.
Financing has not been set, but early cost estimates have hovered around $100 million, above and beyond a similar number budgeted for the ongoing work in and around the ballpark. The current building schedule calls for planning and approvals this year, and formal construction ongoing during 2012 and 2013.
The Triangle Building would be the centerpiece of a “Project 2014” campaign that would tie into the 100th anniversary of Wrigley Field, and if the Cubs get their way, also include the All-Star Game played at Wrigley that summer. That year, as it stands now, is an American League year in the All-Star Game rotation used by the league, but MLB has shown in the past a willingness to bend those rules as desired.
“We want this to be the best place in baseball,” Tom Ricketts said. “By 2014, we want people to say that not only has the history of Wrigley Field been preserved, but also looks forward and gives them something more.”
The situation 1,700 miles to the southwest in Mesa, Ariz., is not nearly so straightforward. The Cubs are the foundation on which the entire Cactus League operates, with the team successfully parlaying its 57-year history in Mesa and broad national appeal to easily the best attendance in Arizona, home and away, each March. But its current facility is also falling into disrepair, and in January, the club struck a preliminary deal with Mesa and state officials on a new stadium, practice facility and mixed-use development, beating out a fervent counteroffer from Naples, Fla.
But that Mesa plan, involving $84 million in public-sector funds, would employ a ticket surcharge on all Cactus League games to raise the money, a move that has raised howls of protest among the other MLB teams that train in Arizona.
“It’s a catch-22 situation. We don’t want the Cubs to leave. We want them here, but we are all opposed to this tax,” said Derrick Hall, Arizona Diamondbacks president and CEO. “It’s not us against the Cubs. The Ricketts seem like great people, really committed, and I think they’ll be fabulous owners. It’s us against the Legislature, because this measure doesn’t make any sense, and I fail to see how the numbers add up.”
Advocates of the bill, however, claim that the ticket surcharge would supply far more than what is needed in Mesa and create a larger pool of money to help fund future spring training projects for other teams. Still, MLB and the other clubs remain active in trying to amend the bill as it weaves through the Arizona Legislature, pushing instead a tax-increment financing structure. The Cubs have the ability to back out of the deal if the Legislature doesn’t approve the project by July, or if the pact is voted down in a referendum.
“I want to get that solved,” Selig said. “We’re trying to find alternatives. We’re trying to work through the options, and I want to get it done. I understand clearly what the Cubs mean to Mesa and the whole league there.”
The roots of the Cubs’ firm win-first attitude predate the arrival of the Ricketts family. The hiring of manager Lou Piniella in late 2006 helped substantially reset the organizational tone, with the veteran skipper guiding the Cubs to two playoff berths in his three seasons in Chicago, providing the club’s first three-year streak of winning seasons since a six-year run from 1967-72.
The Ricketts family, however, has heightened expectations, and last year’s Opening Day payroll of $135 million, third highest in the league, could serve as a baseline going forward as they intend to stay aggressive on that front and have pledged to plow profits back into the team.
On top of retaining Kenney, Tom Ricketts firmly charged his team president to find the best possible executive for the sales and marketing role, eventually landing Hayward. The Cubs have a new chief financial officer and new general counsel coming in early April, but neither has been publicly named. Another important recent hire was Jahaan Blake, who joined the club in late February to head up fan experiences, a new position firmly aimed in part at addressing Wrigley’s spotty reputation in customer service. The club also hired Kevin Saghy to oversee marketing and business public relations, also a new role, and he will be communicating the Cubs’ off-field and charitable endeavors.
Tom Ricketts, Kenney and Hayward are each sacrificing personal wealth and other career aspirations to work for the club. And considering Hayward’s new office at Wrigley is a converted women’s rest room and Tom Ricketts’ own ballpark office was also being constructed during the offseason and shoehorned into the cramped ballpark, the job does not necessarily offer all of the finest perks.
“There’s ultimately one goal: Win the World Series,” Kenney said. “That’s an incredibly unifying, galvanizing thing. We have a chance to remake history. Wally, me, everybody, could have taken other jobs, probably for a lot more money, but this is an opportunity to be part of something truly special. When we win, the only thing I think will be comparable will be Lake Placid.”