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SBD Global/July 13, 2012/Olympics
Olympics Arrivals May Face Travel Delays As The M4 Undergoes Repairs
Published July 13, 2012
BASIC TRAINING: In London, Alan Travis reported that temporary border staff hired to shorten the passport queues at Heathrow and other London-area airports "have no immigration background or experience, and have only received basic training." An extra 500 staff are to be drafted in to help "ease congestion in immigration halls" from this weekend. Borders and Immigration Chief Inspector John Vine warned that temporary staff "process passengers more slowly while asking fewer questions" (GUARDIAN, 7/12). Also in London, Kuchler & Warrell reported that some staff "were concerned about the potential risks of using staff with no immigration background or experience" to check passports during the Olympics and after. Vine said it was largely a "very positive" report and that many of his recommendations had been accepted by the Home Office (FINANCIAL TIMES, 7/12).