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SBD/June 28, 2013/Franchises
Seahawks To Develop A Fan Advisory Council That Will Include 12 Season-Ticket Holders
Published June 28, 2013
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THE BEGINNING OF A DIALOGUE: McLoughlin said the topics that will be discussed at meetings will largely be determined by the participating fans, but added that one thing the team is interested in hearing about is CenturyLink's recent WiFi improvements, which he believes will make the facility's bandwidth one of the most robust in the league. McLoughlin: "I think it's just the beginning of a dialogue, and invariably if you go into these things with an open mind, I think we'll all learn things that we can do better." He added, "All of us in the business of sports are in this because we love it, and are fans, and we've been fans all our life. But giving your customer a voice is really important, and I think that's true in all business." McLoughlin, who also is President of the MLS Sounders, said the soccer club's emphasis on giving a voice to its supporters had a direct impact on the decision to form the Seahawks' panel. He said, "Having the direct dialogue with representatives of our different supporter groups is both good for our fans and good for our team and the ownership group. We all have different points of view about how we want to do things, but really the customer comes first."