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SBD/Issue 49/Leagues & Governing Bodies
NFL Teams Worry That Fan Code Of Conduct Could Cost Customers
Published November 19, 2009
|All But Two NFL Teams Still Allow Fans To
Tailgate At Least Four Hours Before Games
SUGGESTION BOX: McCarthy notes the NFL recommended teams restrict the "maximum serving size and number of alcoholic drinks sold in stadiums to no more than two 20-ounce beers," and 10 teams "have reduced their biggest brews this season to comply" with the suggestion. Only three teams now "serve beers larger than 20 ounces." The NFL also "called for all clubs to install text-messaging lines so fans can anonymously report troublemakers," and all 32 teams for the first time "have text-messaging lines." Miller indicated that NFL teams overall "had received more than 3,200 text messages through Week 9." Goodell said that "many ticket-buyers are noticing the difference" under his Fan Code of Conduct. Goodell said in a statement, "Fans are saying it's better, and that's what matters. I am hearing that directly and indirectly from fans." Miller said that the league "plans to conduct at least one fan survey at each game venue this season." Each team owner "will get a rating relative to fan-conduct measures," and Miller said that "those who don't measure up ... will be subject to unspecified 'remedial steps' by Goodell" (USA TODAY, 11/19). However SPORTBUSINESS JOURNAL's Don Muret reports texting "doesn't work everywhere." Ravens VP/Stadium Operations Roy Sommerhof said that the team "has not seen enough people tapping into the program to realize its full benefit" (SPORTSBUSINESS JOURNAL, 11/16 issue).
Auburn Fans Can Text Authorities About
Unruly Fans And Behavior During Games