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SBD/Issue 231/Facilities & Venues
Huizenga Finalizing Plans For Dolphin Stadium Renovation
Published August 28, 2006
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| Dolphins Budgeting $250M For Stadium Renovations |
FAN FOCUS: The HERALD’s Salguero noted Dolphins Enterprises CEO Joe Bailey has “overseen an initiative to improve customer service.” The team hired about 40 ambassadors to greet and help fans on game day, and police, security and other staff carry cards reminding them to “greet visitors warmly, smile, act promptly when asked for service and wish guests well upon entering and exiting the stadium.” Huizenga: “We’re trying to improve the fan experience” (MIAMI HERALD, 8/27).






